We are offering John Ellis Living Water Machine and pre-filtration technical services for customers who have purchased their John Ellis Water Machine for $2,500 from the John Ellis Company directly and saved $300. We get calls from these customers multiple times per week asking for help with their machine setup, machine operation, machine care, and pre-filtration. The reason we are offering technical services is to give existing John Ellis Living Water Machine owners the chance to get world-class customer service support and all your technical questions answered for 1 - 3 years while you own your John Ellis Living Water Machine. The technical services last the number of years paid for from date of purchase, and we PROMISE you will be 100% SATISFIED with the level of customer service and knowledge you will receive. One of the benefits of buying a John Ellis Water Machine through us at full price is that 1 year of technical services is included for FREE with your John Ellis Living Water Machine purchase.

When new customers call us to inquire about getting the John Ellis Living Water Machine we present them with two options — buy the machine for $2,500 from the John Ellis Company direct or get it through us at full price with 1 year of technical services included. In order to help the customer make the best decision we give them two different scenarios. If you are a handy person and can figure things out through experimentation and little bit of creative engineering then by all means save the money, and buy the machine for $2,500. If you think you will have questions of any kind (see below), and you want 14+ years of knowledge gained by experimenting, breaking, and creating different kinds of water from the John Ellis Living Water Machine then purchase the machine through us. We offer one year of technical services for $350, two years for $650, and 3 years for $900. Peace of mind is just around the corner! We will offer technical services over the phone or by email. You just need to let us know your preferred communication preference.

Some of the questions people inquire about are the following:

1. How to set up the John Ellis Living Water Machine?

2. How to clean the John Ellis Living Water Machine? What acidic chemicals work best with a lot of hard mineral scale buildup?

3. How do you take the machine apart to clean it? How do you attach the heating element so it is lined up correctly with the water level?

4. What is the break in period for the John Ellis Living Water Machine to produce the best tasting water?

5. Why does my heating element keep pitting or corroding after a few months of usage?

6. How do I fix a leaking heater module? Do I need to buy a new one and wait 2 months to get it?

7. How do I find what contaminants are in my source water?

8. How do I filter out contaminants from my source water? What pre-filters should I use?

9. Is there anything corrosive in my city water which could be harming my John Ellis Living Water Machine investment?

10. How do I fix the water control valve on my John Ellis Living Water machine if it broken? Are there any alternative control valves for replacement?

11. How do I fix a faucet diverter that keeps popping off when I run the water from my sink? Are there any alternative faucet diverters for replacement?

12. What water level should be inside the to produce the best tasting John Ellis water?

13. How do I make better tasting John Ellis water?

14. How do I test my John Ellis water for Total Dissolved Solids (TDS) minerals and potential hydrogen (pH)?

15. How do I use well water with the John Ellis Living Water Machine, and do I need a pre-filter?

16. What are the different ways to protect my machine investment and make it last for many years to come?

Your Own Testimonial:

Please feel free to send us your testimonial if you have a success story you would like to share.  You can send us a message with your success story through our Facebook Page: facebook.com/JellisWater or by emailing us at jelliswater@gmail.com.  All stories are kept confidential and will only be shared anonymously if you give us permission.  Your own successes are what drive home the fact that this is truly life water the body needs every day.

Other Products That Might Interest You…